Palm introduced the Palm V as the handheld for elite users: its anodized aluminum finish, small size, and thin profile--not to mention its premium price tag--were supposed to appeal to the upper echelon of executives. When the masses decided that a small and light device was worth the extra bucks, Palm found itself with its top-selling handheld. With the introduction of the Palm m500, it's clear that Palm has learned its lesson and is sticking with the successful form factor, while adding a handful of new features to incrementally advance the entire Palm family.
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